Propane SmartPay Program
Worry-free propane delivery, pricing, and payments
You have enough to manage in your household without worrying about unexpected peak-season strains on your monthly budget and propane supply.
Heating costs often spike during the freezing Ohio winters and cooling costs can likewise skyrocket during searing summer hot spells. On top of the weather, these are the seasons when families most frequently give gifts or go on vacations, adding to homeowners’ distractions and expenses.
Four ways our program makes your life easier
- Price protection. Two price protection options are available: The Fixed Price option locks in your rate for the entire heating season to protect you from winter price spikes. Your price will not go up or down. The second option is a Cap Price. Your price will not rise above the cap price; when market prices fall below the cap, you pay the lower price.
- Flat monthly propane delivery payments We average your annual propane fuel costs into 12 easy payments, by using the previous year’s costs or if you are a new customer, we will look at the appliances that use propane, the size of your home, and any fuel usage history you may have to help determine your monthly payment amount. Every month’s bill is now the same, making it easier for you to manage your monthly household expenses.
- Automatic fuel delivery with a no-run-out guarantee Never again monitor your fuel levels or call us to refill your tank. We will automatically delivery more propane based on information including your typical usage and any impending storms. We guarantee that you will always have the fuel you need — or we will compensate you for the inconvenience with a prompt fill with extra credit added to your account. Because you only pay for the propane in your tank, this worry-free service costs you no additional money vs. doing it yourself!
- Annual 2% rebate on your credit balance It’s just one more way we try to help you get the most out of this program — and it’s more than you would receive from your bank!
If you run your home on propane, you really should participate in our Propane SmartPay Program. You’ll feel more comfortable in your home when you control your payments and deliveries the SmartPay way!
Three easy ways to pay
For your convenience, we offer you three easy program payment options:
- Direct debit — Download application
- Credit card — Download application
- Online payments — Create or log into your account
Do you know others who would enjoy this service?
Let your friends and family know about our Propane SmartPay Program — and if they become Hometown Comfort customers, you will earn a $50 credit!
Ohio runs on Hometown™ values!
Contact us today for trustworthy advice, competitive pricing, and professional service for all your heating oil and propane fuel and equipment needs.